Hotel Xbalamqué & Spa Cancún Centro
What Guests Say
Location, friendly staff, interior of the hotel (although some renovation needed)
Magdalena
December 2023
We had a suite that cost us about $69 Canadian per night. It was spacious, had a refrigerator, and it had a nice large flatscreen TV that we could plug our iPad into and watch YouTube movies in English and news. Also, because the swimming pool was out of order, we got early check-in on the first day at 9 o’clock in the morning. That was great as our flight came in at 7 AM. (No extra charge) Even though they don’t have a pool, (due to construction, temporary) they let us use a sister pool down the street that was very nice at Maria de Loudres. When you stay in the suites, which are right above the reception area, you get great Wi-Fi in your room. When you stay in the other cheaper rooms that are far away from the reception area there is basically no Wi-Fi.(last time we stayed for a week in a room that was cheaper, but had almost no Wi-Fi.)
Rodney
March 2025
Older hotel with alot of charm and cultural history., clean large room, hotel needs update which it is doing. Garden area around pool needs to be cleaned up, alot of dead garden debris, pool is refreshing. Staff very nice, respectful. Very close walking distance to ADO bus station and shopping markets, and places to eat. Spa was really nice.
Deborah
February 2025
Staff was very nicea and the suite was okay.
Alejandro
February 2025
I love the location and the Hotel is beautiful full of culture and the art is amazing every where inside and out. I also enjoyed the restaurants, spa, theater and coffee shop that are in the building. The front desk employees were very helpful and nice. Housekeeping was very nice too. I was able to walk to the convenience store and to the Mercado's. I also enjoyed the ADO public transit which was 3 blocks away. I felt safe at all times and I plan on coming back to stay again. Thank you the price was awesome 👍
Brenda
September 2023
The art is beautiful and so is the location! It’s really close to markets and a family friendly park with a food court. There is parking.
Hannah
May 2025
Nice hotel for the money ! Great water pressure and hot water! Many restaurants within hotel and 2 minute walk! 😎 Súper Helpful Staff ! Older hotel but big pool spa , English speaking staff! Would stay there again! Great Atmosphere , wonderful garden area and relaxing!
David
February 2024
The location is very central, just a few minutes from the ADO station.
Mitza
May 2024
This hotel and staff were extremely friendly and helpful! The hotel is beautiful and pictures just don’t do it justice. Definitely highly recommend!
Andrea
February 2023
we spend an afternoon and a night, had a breakfast in the morning, before leaving Mexico via Cancun airport. location is great for this purpose, short walk from ADO station. rooms are quite spacious, kids were impressed with the 'decor' of the place and enjoyed the pool very much. the staff was nice and efficient. breakfast in the hotel cafe was good and inexpensive (85 pesos for scrambled eggs with ham+american pancakes).
Jasna
February 2023
Reservations:
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